ECOM Insight: Cutting Edge News and Strategies

I got rid of PayPal a year ago and never looked ba...

2008-06-04T20:12:00.000-04:00

I got rid of PayPal a year ago and never looked back. Sales were not affected...

Thanks for the tip

2008-04-23T12:10:00.000-04:00

Thanks for the tip

This blog is very useful when we are doing busines...

2008-04-03T04:52:00.000-04:00

This blog is very useful when we are doing business on ebay. One of the best things we can do in order to improve Secrets Business on Ebay is that we have to keep the domestic shipping options and policies simple.Offer free shipping on less competitive products. I recommend that this is the best business one can look forward.

Ha! At least I'm not the only one that can't figur...

2008-03-31T18:08:00.000-04:00

Ha! At least I'm not the only one that can't figure that place out...

Quite Right! Thanks for the correction. I'll edi...

2008-03-31T11:04:00.000-04:00

Quite Right! Thanks for the correction. I'll edit it into the post so I'm not passing on false info.

"After all, sellers on Amazon don't even get to le...

2008-03-31T10:28:00.000-04:00

"After all, sellers on Amazon don't even get to leave feedback for their buyers (although sometimes you really want to)."

For what it's worth, Amazon sellers *can* leave feedback for buyers, but it's very hard to find how to do it and it's not clear where the feedback is shown. I only found out about this after it was mentioned on a board.

If you look in your Seller Account area, and then go to the "View your orders" section, making sure you have some orders visible. Click on one of the order numbers to view an individual order.

At the very bottom of the order page, you should see a "Feedback received" box. On the righthand side of that box is a link called "Leave buyer feedback."

Just got kicked off Amazon for the second time. B...

2008-03-31T00:51:00.000-04:00

Just got kicked off Amazon for the second time. Been "selling" on the river for 2 years. They almost put me out of business holding my money for 3 months!!!

This is based on Adobe AIR, which is an alternativ...

2008-03-04T20:13:00.000-05:00

This is based on Adobe AIR, which is an alternative to AJAX. You're right, it's pretty cool and usable. Since Adobe AIR is still pretty new, it sometimes seems a little laggy, but the extra eye-candy makes it worthwhile.

Hi! May I share an example of an eBay auction usi...

2007-08-28T21:25:00.000-04:00

Hi! May I share an example of an eBay auction using a youtube video here? Its already closed so no need to bid, etc:

http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=120153666494

Nice Blog :)

2007-08-28T03:15:00.000-04:00

Nice Blog :)

I wasn't even aware that U-PIC had a dollar zero c...

2007-08-08T17:28:00.000-04:00

I wasn't even aware that U-PIC had a dollar zero coverage. Thanks for your comment!

The generic U-PIC & other 3rd party insurance is t...

2007-07-28T16:31:00.000-04:00

The generic U-PIC & other 3rd party insurance is tied to shipper insurance. For instance, with Fedex, the first $100 is covered by Fedex, and U-PIC will only kick in at $100.01 onwards. So if an item that's damaged is worth $500, Fedex will send you a check for $100 and U-PIC the other $400. HERE'S THE CATCH: If Fedex DENIES you claim, U-PIC will AUTOMATICALLY DENIES you claim too! Go to Fedex to find the list of items that they will NOT COVER (which includes artwork, LLadro figurines, etc., etc.). To bypass this risk, you MUST contact U-PIC and request for DOLLAR ZERO coverage -- which means that you're double insuring the first $100 value of the item (Fedex & U-PIC covering $0-$100) -- but U-PIC (may) cover items that Fedex rejects. CAVEAT: All items must be packaged properly of course, or you'll get the dreaded 'INADEQUATE PACKAGING -- CLAIM DENIED' message...

It came out today (the 21st of July)

2007-07-22T01:33:00.000-04:00

It came out today (the 21st of July)

Thank you for covering our launch. We've had earl...

2007-05-18T17:41:00.000-04:00

Thank you for covering our launch. We've had early success with our performance on our widgets; they have been averaging 7% click-thru which is better than we expected (and certainly better than industry comps). We would appreciate any feedback on them and please check them out at: www.mpire.com/widgets.

This is basically what we tell our clients as well...

2007-05-09T18:40:00.000-04:00

This is basically what we tell our clients as well. Lots of chatter and not much substance to it.

Great post! SellCenter has certainly helped us re...

2007-03-29T23:41:00.000-04:00

Great post!

SellCenter has certainly helped us reduce costs and increase revenue. Integrating our eBay and Amazon operations into one process will further streamline our efficiency and increase customer satisfaction. Now, whether we're selling a book on Amazon, electronics on Overstock, a collectible on eBay, or a DVD in our eCommerce store, it's the same simple process.

Johnny Cochran
Goodwill Industries of San Francisco, San Mateo and Marin Counties